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Strategy and Governance Department (SGD)

The Strategy and Governance Department (SGD) at the Centre for Foundation Studies, International Islamic University Malaysia (CFS IIUM) serves as the backbone of institutional planning, governance, and quality management.

The department is entrusted with ensuring that CFS’s operations, initiatives, and performance remain aligned with IIUM’s Vision and Mission. It promotes a culture of strategic thinking, accountability, and continuous improvement across all administrative and academic functions.

SGD plays a central role in coordinating the Centre’s strategic plan implementation, monitoring institutional performance, and ensuring compliance with governance and quality standards, including ISO 9001:2015, for which CFS IIUM is certified by SIRIM. In line with CFS’s commitment to integrity and transparency, the department also supports the implementation of the Anti-Bribery Management System (ABMS) ISO 37001:2016, adopted by the Centre in 2021 to strengthen ethical and accountable practices.

Through its commitment to transparency, efficiency, and strategic foresight, the Strategy and Governance Department contributes to CFS’s aspiration to be a well-managed and forward-looking centre that nurtures excellence in line with IIUM’s philosophy and values.

Our Services / Functions

The Strategy and Governance Department (SGD) supports the Centre for Foundation Studies (CFS IIUM) in strengthening governance and institutional excellence through:

  • Strategic Planning & Monitoring – aligning CFS initiatives with IIUM’s Vision and Mission.
  • Secretariat Support – coordinating official CFS meetings and documentation.
  • Quality Management – maintaining ISO 9001:2015 certification and audit records.
  • Governance & Risk Management – promoting transparency, accountability, and compliance.

ISO & ABMS Commitment

CFS IIUM upholds integrity, transparency, and quality in all its operations. The Centre is certified under ISO 9001:2015 Quality Management System by SIRIM and has adopted the Anti-Bribery Management System (ABMS) ISO 37001:2016 to strengthen good governance and accountability practices.

Organizational Chart


Documentation

Core Process

No. Document Title Link

1

IIUM/CFS/CP01
Course Offering and Scheduling

2

IIUM/CFS/CP02
Course Registration

3

IIUM/CFS/CP03
Monitoring Students’ Attendance

4

IIUM/CFS/CP04
Preparation of Examination Question Papers

5

IIUM/CFS/CP05
Preparation of the End-Of- Semester Examination Table

6

IIUM/CFS/CP06
Printing of End-Of-Semester Examination Question Papers

7

IIUM/CFS/CP07
Handling of End-Of-Semester Examination

8

IIUM/CFS/CP08
Marking of Answer Script and Grading & Submission of Final Grade

9

IIUM/CFS/CP09
Student Feedback Survey (SFS)

10

IIUM/CFS/CP10
Processing and Releasing of Official Course Results

11

IIUM/CFS/CP11
Rechecking of Answer Script

12

IIUM/CFS/CP12
Completion of Foundation Programmes

Support Process

No. Document Title Link

1

IIUM/CFS/SP01
Appointment of Part Time Teacher/Lecturer

2

IIUM/CFS/SP02
Application for Part Time (Administrative & Technical Staff)

3

IIUM/CFS/SP03
In House Training for CFS                         

4

IIUM/CFS/SP04
Application For Academic Staff to Participate in Local Course/Workshop/Talk/Seminar/Others for Professional Development

5

IIUM/CFS/SP05
Application for Staff Presenting in Local-Research Related Events

6

IIUM/CFS/SP06
Customer Complaint/Enquiry                   

7

IIUM/CFS/SP07
Monitoring of the Maintenance of Teaching Venues and Facilities

8

IIUM/CFS/SP08
Request for Physical Infrastructure Works

9

IIUM/CFS/SP09
Procurement Process of Teaching Equipment

10

IIUM/CFS/SP10
Payment Process                                       

11

IIUM/CFS/SP11
Conduct of Student Activities                   

12

IIUM/CFS/SP12
Appointment of Principal and Fellow         

13

IIUM/CFS/SP13
Distribution of Zakat Assistance to CFS Students

14

IIUM/CFS/SP14
Handling of Usrah Programme for CFS Students

Process Owner Documentations